Channels | DKM Help Center

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Channels

Channels

Channels

Channels explained

Updates to the Messenger

Install Intercom for visitors and leads on web

Install Intercom with Google Tag Manager

Integrate Intercom in a single page app

Install Intercom on your Squarespace site

Install Intercom on your WordPress site

Unsupported Installation Workarounds

Connect your email support channel

Send replies from the address inbound emails are sent to

Customize email signature

Use a custom domain for email assets

Configure your email channel to support multiple brands

Connect your phone channel

Call recordings and transcripts

Intercom Phone FAQs

Make outbound calls

Create WhatsApp message templates

Using WhatsApp as a channel

Use your WhatsApp Business number in Workflows

Connect multiple WhatsApp business numbers

Troubleshooting WhatsApp errors

Install and set up Switch

Customize the Switch experience

Automate Switch using Workflows

Monitor Switch conversations and see reports

2-way SMS explained

US toll-free verification

Handling inbound SMS and responses

SMS in the Inbox

SMS consent management

Country and phone number management for SMS